Privacy Policy - Luana Home

1. Introduction

Convene Market LLC, doing business as Luana Home ("we," "our," or "us"), respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our family organization application and related services.

2. Information We Collect

Account Information

Email address
Password (encrypted)
Household name
Family member names and profile information

Usage Data

Routine and task information you create
Calendar events (when you connect your calendar)
Photos you upload for the screensaver feature
Device information for paired TVs

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information directly. Please refer to Stripe's privacy policy for information about how they handle your payment data.

3. How We Use Your Information

We use your information to:

Provide and maintain our service
Display your routines, calendar events, and photos on your TV
Process your subscription payments
Send important service notifications
Improve our application and user experience
Respond to your support requests

4. Data Storage and Security

Your data is stored securely using Supabase, which provides enterprise-grade security including encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We integrate with the following third-party services:

Google Calendar: If you choose to connect your Google Calendar, we access your calendar events to display them on your TV. We only read calendar data; we do not modify your calendar.
Stripe: For payment processing and subscription management.
Open-Meteo: For weather data displayed on your TV (no personal data is shared).

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Data Security and Breach Notification

We implement appropriate technical and organizational measures to protect your personal data. In the unlikely event of a data breach that affects your personal information, we will notify affected users within 72 hours of becoming aware of the breach, as required by applicable law. Notification will be sent to the email address associated with your account.

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Withdraw consent for optional data processing

To exercise these rights, please contact us at support@myluanahome.com.

9. Children's Privacy

Our service is designed for family use, including children. However, only parents or guardians should create accounts and manage household settings. We do not knowingly collect personal information directly from children under 13 without parental consent.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Convene Market LLC
Email: support@myluanahome.com